ASAPP - About the company
ASAPP is a series C company based in New York City (United States), founded in 2014 by Gustavo Sapoznik and Marcus Westin. It operates as a Provider of an AI-native platform for contact center customer experience. ASAPP has raised $400M in funding from investors like Fidelity Investments, Emergence Capital and Vast Ventures, with a current valuation of $1.6B. The company has 4639 active competitors, including 504 funded and 322 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Sectors and market segments that ASAPP operate in
ASAPP serves in the Native AI, High Tech market segments.The primary business model of ASAPP are:Company Details
Provider of an AI-native platform for contact center customer experience. The platform unites tools, data, and teams to deliver personalized resolutions. It offers features such as AI agents, human-in-the-loop workflow, and interaction intelligence. The platform integrates with existing systems and provides enterprise guardrails for safety and security. It helps teams handle interactions, resolve issues, and improve customer satisfaction.
- Website
- www.asapp.com/
- Email ID
- *****@asapp.com
- Phone Number
- +1 **********
Key Metrics
Founded Year
2014
Location
New York City, United States
Stage
Series C
Total Funding
$400M in 4 rounds
Latest Funding Round
Post Money Valuation
$1.6B as on May 19, 2021
Investors
Ranked
23rd among 4639 active competitors
Employee Count
403 as on Jun 30, 2026
Legal entities associated with ASAPP
ASAPP is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
Asapp, Inc. CIN: 4661419 , United States, Active | Nov 05, 2014 | - | 128 (As on Dec 31, 2024) | - |
ASAPP INC. CIN: 465659676 , United States, Active | Dec 26, 999 | - | 128 (As on Dec 31, 2024) | - |
Sign up to download ASAPP's company profile
ASAPP's funding and investors
ASAPP has raised a total funding of $400M over 4 rounds. Its first funding round was on Dec 15, 2015. ASAPP has 15 institutional investors and 4 angel investors.
Here is the list of recent funding rounds of ASAPP:
Filter this list
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Mar 13, 2026 | $24.1M | Conventional Debt | - | - | - | - |
Apr 30, 2021 | $120M | Series C | $1.6B | - | ||
May 01, 2020 | $185M | Series B | - | - |
View details of ASAPP's funding rounds and investors
ASAPP's founders and board of directors
Founder? Claim ProfileThe founders of ASAPP are Gustavo Sapoznik and Marcus Westin. Priya Vijayarajendran is the CEO of ASAPP.
Here are the details of ASAPP's key team members:
- Gustavo Sapoznik: Former Co-Founder of ASAPP. They are also an angel investor in 2 startups and serve on the board of 1 company.Contact Info: 1 email address
- Marcus Westin: Former Co-Founder of ASAPP. Contact Info: 1 email address
- Priya Vijayarajendran: CEO of ASAPP.
ASAPP's Board of Directors
ASAPP's board has 6 active members. John Doerr, David Strohm, John Chambers, Gustavo Sapoznik, James Montgomery and Mark Feldberg are independent board members.Here is the list of ASAPP's board of directors:
Name | Type | Representing | Status | Duration |
|---|---|---|---|---|
Independent board member | - | Current | 5y 1m | |
Independent board member | - | Current | 10y 6m | |
Independent board member | - | Current | 5y 1m | |
Independent board member | - | Current | 10y 6m | |
Independent board member | - | Current | 5y 1m | |
Independent board member | - | Current | 10y 6m |
View details of ASAPP's Founder profiles and Board Members
ASAPP's employee count trend
ASAPP has 403 employees as of Jun 26. Here is ASAPP's employee count trend over the years:
Access Tracxn on any website
Install Tracxn ExtensionOur Google Chrome extension lets you view company details while browsing their websites
ASAPP's Competitors and alternates
Top competitors of ASAPP include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of ASAPP, ranked by Tracxn score:
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!
Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 84/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th | Provider of customer communications management platform | $12M | 80/100 | ||
5th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 80/100 | |
6th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
7th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
8th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 | |
9th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 77/100 | ||
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
23rd | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 |
Looking for more details on ASAPP's competitors? Click here to see the top ones
ASAPP's Investments and acquisitions
ASAPP has made no investments or acquisitions yet.
Reports related to ASAPP
Here is the latest report on ASAPP's geography:
News related to ASAPP
Media has covered ASAPP for a total of 6 events in the last 1 year, 6 of them have been about company updates.
•
ASAPP Launches Multiple AI Agents Within CXP to Advance Enterprise Customer ServiceDirectors Club•Apr 27, 2026•ASAPP
•
ASAPP Unveils Customer Experience Platform (CXP) Powered by Generative AIDestinationcrm•Nov 19, 2025•ASAPP
•
ASAPP Expands GenerativeAgent Platform to Redefine the Future of Customer ExperienceMarTech Series•Sep 17, 2025•ASAPP
•
•
ASAPP Enhances GenerativeAgent with Powerful Features for AI Contact CentersDirectors Club•Jul 22, 2025•ASAPP
•
•
•
ASAPP AI Solutions for the Contact Center Now Available in AWS MarketplaceBusiness Wire•Aug 13, 2024•ASAPP, Amazon Web Services, Veritone
•
ASAPP Named a Leader in Digital Customer Interaction Solutions by Top Independent Research FirmBusiness Wire•Jun 20, 2024•ASAPP
•
ASAPP Launches GenerativeAgent to Automate the Majority of Contact Center InteractionsDirectors Club•Jul 27, 2023•ASAPP
Are you a Founder ?
FAQs about ASAPP
Explore our recently published companies
- Shop Wafi - Jeddah based, 2015 founded, Deadpooled company
- Bixabotanical - Mumbai based, 2015 founded, Unfunded company
- Benhurconstruction - Unfunded company
- Saalfo Tech - Mysuru based, 2016 founded, Unfunded company
- Tolia - Thane based, 1979 founded, Unfunded company
- Uvtcpl - Mumbai based, 2023 founded, Unfunded company