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ASAPP - About the company

ASAPP is a series C company based in New York City (United States), founded in 2014 by Gustavo Sapoznik and Marcus Westin. It operates as a Provider of an AI-native platform for contact center customer experience. ASAPP has raised $400M in funding from investors like Fidelity Investments, Emergence Capital and Vast Ventures, with a current valuation of $1.6B. The company has 4639 active competitors, including 504 funded and 322 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.

Company Details

Provider of an AI-native platform for contact center customer experience. The platform unites tools, data, and teams to deliver personalized resolutions. It offers features such as AI agents, human-in-the-loop workflow, and interaction intelligence. The platform integrates with existing systems and provides enterprise guardrails for safety and security. It helps teams handle interactions, resolve issues, and improve customer satisfaction.
Social
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Email ID
*****@asapp.com
Phone Number
+1 **********
Key Metrics
Founded Year
2014
Location
New York City, United States
Stage
Series C
Total Funding
$400M in 4 rounds
Post Money Valuation
$1.6B as on May 19, 2021
Ranked
Employee Count
403 as on Jun 30, 2026
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ASAPP's funding and investors

ASAPP has raised a total funding of $400M over 4 rounds. Its first funding round was on Dec 15, 2015. ASAPP has 15 institutional investors and 4 angel investors.

Here is the list of recent funding rounds of ASAPP:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Mar 13, 2026
$24.1M
Conventional Debt
-
-
-
-
Apr 30, 2021
$120M
Series C
$1.6B
-
May 01, 2020
$185M
Series B
-
-
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ASAPP's founders and board of directors

Founder? Claim Profile
The founders of ASAPP are Gustavo Sapoznik and Marcus Westin. Priya Vijayarajendran is the CEO of ASAPP.
Here are the details of ASAPP's key team members:

ASAPP's Board of Directors

ASAPP's board has 6 active members. John Doerr, David Strohm, John Chambers, Gustavo Sapoznik, James Montgomery and Mark Feldberg are independent board members.
Here is the list of ASAPP's board of directors:
Name
Type
Representing
Status
Duration
Independent board member
-
Current
5y 1m
Independent board member
-
Current
10y 6m
Independent board member
-
Current
5y 1m
Independent board member
-
Current
10y 6m
Independent board member
-
Current
5y 1m
Independent board member
-
Current
10y 6m

ASAPP's employee count trend

ASAPP has 403 employees as of Jun 26. Here is ASAPP's employee count trend over the years:
Employee count trend for ASAPP
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ASAPP's Competitors and alternates

Top competitors of ASAPP include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of ASAPP, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
84/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
82/100
4th
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
5th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$2.98B
80/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
7th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
78/100
8th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
9th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
10th
Logo for Zoho
Zoho
1996, Chennai (India), Unfunded
Provider of cloud-based business software suite for diverse operational requirements
-
-
76/100
23rd
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
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ASAPP's Investments and acquisitions

ASAPP has made no investments or acquisitions yet.

Reports related to ASAPP

Here is the latest report on ASAPP's geography:

News related to ASAPP

lockFilter this list
Media has covered ASAPP for a total of 6 events in the last 1 year, 6 of them have been about company updates.
ASAPP Expands GenerativeAgent PlatformDestinationcrmSep 16, 2025ASAPP
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FAQs about ASAPP

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