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Capacity - About the company

Capacity is a series D company based in St. Louis (United States), founded in 2017 by David Karandish and Chris Sims. It operates as an AI based information and data integration management solution. Capacity has raised $286M in funding from Rice Park Capital Management. The company has 755 active competitors, including 97 funded and 46 that have exited. Its top competitors include companies like Verint, Forethought AI and Replicant.

Company Details

AI-based information and data integration management solution. It allows users to handle the company knowledge, enterprise search, knowledge management, knowledge sharing, and data integration management solutions. It uses artificial intelligence, natural language processing, and machine learning technologies. It also handles process automation solutions. It caters to solutions to asset management, banking, credit unions, education, mortgage, and wealth management solutions.
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Email ID
*****@capacity.com
Registered Address
St Louis, Missouri
Key Metrics
Founded Year
2017
Location
St. Louis, United States
Stage
Series D
Total Funding
$286M in 6 rounds
Ranked
Employee Count
699 as on Apr 30, 2026
Investment & Acquisitions
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Capacity's funding and investors

Capacity has raised a total funding of $286M over 6 rounds. Its first funding round was on Jun 13, 2018. Its latest funding round was a Conventional Debt round on Aug 07, 2025 for $*****. 1 investor participated in its latest round. Capacity has 9 institutional investors.

Here is the list of recent funding rounds of Capacity:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Aug 07, 2025
3319526
Conventional Debt
9301608
7713386
9663774
1239576
Jul 30, 2025
8811630
Series D
3931553
4370166
1772980
8787836
Sep 22, 2023
9397078
Series D
4913510
3788619
1159899
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Capacity's founders and board of directors

Founder? Claim Profile
The founders of Capacity are David Karandish and Chris Sims. David Karandish is the CEO of Capacity.
Here are the details of Capacity's key team members:

Capacity's Board of Directors

Capacity's board has 2 active members. David Karandish and Christopher Sims Md are independent board members.
Here is the list of Capacity's board of directors:
Name
Type
Representing
Status
Duration
Independent board member
-
Current
7y 11m
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Independent board member
-
Current
4y 4m

Capacity's employee count trend

Capacity has 699 employees as of Apr 26. Here is Capacity's employee count trend over the years:
Employee count trend for Capacity
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Capacity's Competitors and alternates

Top competitors of Capacity include Verint, Forethought AI and Replicant. Here is the list of Top 10 competitors of Capacity, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Verint
Verint
1994, Melville (United States), Acquired
Provider of AI-powered customer experience automation solutions
-
76/100
2nd
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
72/100
3rd
Logo for Capacity
Capacity
2017, St. Louis (United States), Series D
AI based information and data integration management solution
$286M
67/100
4th
Logo for Replicant
Replicant
2017, San Francisco (United States), Series B
Developer of AI-powered platform automating customer service through voice and chat
$112M
66/100
5th
Logo for Gradient Labs
Gradient Labs
2023, London (United Kingdom), Series A
AI agents to automate manual and repetitive tasks
$16.6M
66/100
6th
Logo for Ada
Ada
2016, Toronto (Canada), Series C
AI platform for text based customer support
$200M
65/100
7th
Logo for Haptik
Haptik
2013, Mumbai (India), Acquired
Developer of AI agents and related support and automation software
$12.2M
64/100
8th
Logo for Parloa Technologies
Parloa Technologies
2018, Berlin (Germany), Series D
Provider of AI agent management platform for contact center automation
$562M
62/100
9th
Logo for The Level
The Level
2018, Mountain View (United States), Series C
AI based customer service tools and contact center platform for businesses
$74.4M
63/100
10th
Logo for Lang
Lang
2012, Madrid (Spain), Acquired
Provider of an AI-based automation platform for customer support
$15M
62/100
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Capacity's Investments and acquisitions

Capacity has not made any investments yet. Capacity has made 12 acquisitions.
Here is the list of latest three $acquisitions:lockFilter this list
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Apr 28, 2026
Acquisition
Columbus (United States)
Apr 21, 2026
Acquisition
2012
Madrid (Spain)
Mar 31, 2026
Acquisition
2010
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News related to Capacity

lockFilter this list
Media has covered Capacity for a total of 11 events in the last 1 year, 2 of them have been about company updates and 1 about people movement.
Capacity Launches AI Analytics AssistantDestinationcrmMay 26, 2026Capacity
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FAQs about Capacity

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